Front of House Manager***Manchester*** 25,000+ Front of House Manager***Manchester*** 25,000++ The Front of House Manager responsible for the Daily Operation and Management of the Front Office. To include-Reception, Nights, & Concierge, ensuring profitability by capitalising revenue and reducing costs, ensure guest satisfaction with impeccable standards.

You will have excellent leadership skills and a desire to ensure guest satisfaction is the priority in your department.

" You must be able to work flexible shift patterns. " Confident in handling & diffusing complaints. " Previous experience in 4/5 star environment. " Meet with & exceed customer expectations, achieving Mystery Guest targets " Meet with operational profit margins " Maximise staff productivity, deploying the team as appropriate & efficiently as possible " Spot opportunities to maximize revenue & optimize profit conversion " Instigate innovative ideas to increase sales & revenue " To ensure maximum guest satisfaction from arrival to departure, through personal recognition and prompt efficient attention To maintain staff morale at the highest level, and ensure good working relationships and co-operation exist between departments " To carry out Duty Management shifts when requested



QUALIFYING CANDIDATES In accordance and compliance with the Asylum and Immigration Act 1996 all applicants applying for the above position will be required to provide evidence of their eligibility to live and work in the United Kingdom. E-mail your CV now Or call 0845 108 1539 for this and many more exciting opportunities.

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