5 Star city centre hotel requires members of staff to join their busy reception team. You will be responsible for making all their guests feel welcome and handling all their needs during their stay.

Your day to day duties will involve:

Checking guests in and out of the hotel
Allocation of rooms, booking taxis
Meeting and greeting guests
Dealing with VIP's
Booking, cancelling and processing reservations
Cash Handling
Answering questions about our facilities and the surrounding area
Complaint handling
Ability to work flexible hours as evening and weekend shifts may be required

Experience of OPERA or FIDELIO systems are essential, however we are happy to consider exceptional candidates of similar caliber.

Additionally we would like you to have experience in Windows based applications inlcluding Microsoft Office. You must also be smart and well presented with excellent customer facing skills. Rapid career progression is available for the right candidate.

Contact details

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